Client Testimonials
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“Building real relationships with individuals can take years in a new market. Re: Agency very quickly understood that we were looking to foster meaningful connections with thoughtful change-makers to help us amplify our message. This was never more true than during lockdown; specifically their upbeat optimism and determination have meant we met interesting influencers throughout this period and secured substantial coverage. We are now in our second year of working together and consider them to be a key extension of the TOAST team. They are tenacious and passionate and continue to deliver with a considered and effective approach. Without their contribution, I appreciate we would not be in the position we are today.”
Suzie de Rohan Willner, CEO of TOAST
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“I hadn’t worked with PR for almost five years when I first met with Lauren and Emma. The world had changed and they understood it when I didn't. Their creativity has genuinely surprised me; on-and-offline exposure, innovation in partnerships, ideas for events and collaborations. They don’t just do PR, they work with you on how to successfully promote your business and make it more visible, relevant and valuable. They clearly have a creative and strategic mind that goes beyond PR work. They understand who we are, they know what to do with it, and they deliver tailored services… and results! We value their expertise, we like their open-mindedness and we have had a great time working together. My business has changed since I met them and I can only thank them for that. In a year, I went from no PR at all to an open partnership where Re: Agency represents all seven of our hotels. We now consider them our partners and look forward to a lot more adventures in the future.”
Valéry Grégo, Owner of Perseus Hotels
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“Re: Agency have opened our mind to what ‘PR’ actually is. More than press releases and product placement, the team have brought original ideas to the table that have exceeded our expectations. We are now working with them to build relationships across industries, and discover opportunities for collaborations that are exciting for everyone involved. In terms of the day to day, the execution and organisation is unbelievable. I wholeheartedly trust them and am constantly learning from our team. We are really so wowed!”
Molly Goddard, Co-founder, Desmond & Dempsey
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“We wanted a communications team who truly understood what we were trying to do with our business from day one. We wanted a team that understood how protective we were about our message and our public visibility, as well as the need to maintain the privacy and trust we have from our clients. It’s a hard line to straddle: awareness with ultimate privacy. We found Re: Agency understood this from the start, using our language and helping us evolve in a space where press was making us feel uncomfortable; they helped us to position our brand with the right tone, speaking to our approach to design and the creative process - not just the end result. Their approach is patient, unique to the client and they have the unteachable quality to listen.”
Vicky Charles and Julia Corden, Charles & Co
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“My team and I love working with Re: Agency. From the start they have been creative in how they approached our PR strategy and have always gone above and beyond to ensure that we are more than satisfied with their results. They are creative and innovative and think proactively about the best cohesive strategy for a brand. I couldn't enjoy working with them more.”
Misha Nonoo, Founder of Misha Nonoo
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“We met Re: Agency very early on in the Headspace journey, the team quickly became part of our extended family. They were integral to Headspace becoming an established brand and helped us to grow in all aspects of our business; thoughtful, creative, connected and kind, they strike the perfect balance of personal relationship and professional expertise. We have worked with them both online and offline, for editorial, radio and TV. They have helped us with all aspects of PR, from events, to book releases, and of course the Headspace app. We have even toured with them for PR in other countries. I cannot recommend the team more highly.”
Andy Puddicombe, Co-founder of Headspace
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The Re:Agency team have been a true breath of fresh air within public relations. With every shift in the media and consumer landscape, they support our vision for creating a lasting and relevant brand. They have a pulse on impactful moments and thoughtful partnerships that drive our brand forward and work closely with us on every stage to execution. We've celebrated some thrilling milestones together and I look forward to many more! Best in the game - but don't spread that too widely ;)
Sriya Karumanchi, Director of Marketing of Catbird
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The team at Re: Agency are just incredible and I don’t believe there is another agency out there that has such strong values and ethics; it has been a pleasure working with you all. You have opened so many doors for NARU and we wouldn’t be where we are now without your knowledge and wealth of expertise.
Natalie Smith, Founder of NARU STUDIO
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“Re: Agency has a real 360 approach to PR and marketing. I always appreciate their out of the box thinking and brilliant, thoughtful and thorough strategic advice and planning. They have a deep understanding of Lifestyle brands and luxury across travel, home, fashion and tech. I couldn’t recommend them more.”
Alex Eagle, Founder & Creative Director of Alex Eagle
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“If you get to pick a team, Re: Agency is the one you would pick first. The team makes for a very powerful ally with a great strategic mindset and most importantly the personality and will to roll up their sleeves and see the job through. Please don't use them as I prefer them working exclusively on our business.”
Alex Mavros, CEO of Patrick Mavros
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“I wanted a PR agency to bust my brand out of the narrow interiors market, to help explore brand extensions and collaborations that will take our collections to a new audience with wit and finesse - Re: Agency is that agency.”
Luke Irwin, Founder and Creative Director of Luke Irwin
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“Re: Agency have become very much a part of the ‘home team’ at a very important stage of our development. Not only do they bring their considerable expertise to the mix, but they also share their views on the business as a whole and we very much value their partnership. This is a hard working team which delivers on their promise. We also love the fact that they are represented both in the UK and the US - not only is this important for the growth of Thyme but we have (almost) 24 hour coverage!”
Caryn Hibbert, Founder & Creative Director of Thyme
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“Designing and building an off-grid, small-living concept house in Maui has it challenges – most crucially, timings and logistics. Despite this, Re: Agency was extremely accommodating and forward-thinking in their approach to navigating this and the brand building strategy whilst ensuring delivery of the VERY best results. There were a number of brands and ‘voices’ in this project and Re: Agency ensured a fair dissemination of these across different platforms which has secured our relationship for future partnerships. Re: Agency’s work has also secured interest in further projects for us, and we’ll be back to work with them soon!”
Graham Hill, Founder of LifeEdited
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“We first started working with Re: Agency just before our 10th anniversary. Working with such a creative and agile team meant that our celebrations – which included a month long pop-up Atelier in Piccadilly – were a huge success, forging partnerships and press relationships we had hitherto only dreamt of. Since then, the relationship has gone from strength to strength. Lauren and Emma lead teams of such energy and such great ideas that they inspire not just their clients but all those they come into contact with. Their passion for their clients is palpable, and carries through into the work they do. We have achieved wonderful wins but, more importantly, lifelong friendship. Thank you Re: Agency: you’re wonderful!”
Rebecca Jago, The Last Drop
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“Finch + Partners have had the privilege to collaborate with Re: Agency for many years. Lauren, Emma and their team have consistently brought to the table a level of professionalism and creativity that is unique. From out of the box ideas to a power base of deep and meaningful relationships they bring a new meaning to creative excellence. Whether or not a project has had a singular focus or been multi faceted, simple or challenging, long or short term; Re: Agency have consistently delivered for Finch + Partners as an agency representing our firm or working together with a client. In these challenging times ahead I look forward to working with the teams at Re: Agency who I know more than anyone else will dig deeper creatively, leverage every relationship, focus on what needs to be done now and always strategising for the future so that we will consistently deliver for our clients.”
Claire Ingle-Finch, Finch + Partners
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“Of course, the Re: Agency team is super-connected. That's their job. But they're also incredibly smart, brilliant creative thinkers and very plain spoken. You know where you stand, you know what they think, and that's invaluable. So if you tell them what *you* think, they'll make brilliant things happen. A partner. What more could you want.”
Miranda Cresswell, Director, Brand Marketing at onefinestay
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“Working with the team at Re: Agency truly took our brand to the next level in terms of press prestige and partnerships during a formative period in our journey to become the UK's most loved flower brand. The whole team worked hard to support our every need and always hit our ambitious targets and we wouldn't hesitate to recommend them to others who are building innovative and disruptive brands”
Aron Gelbard, Bloom & Wild
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“Working with the Re: Agency team was always easy and a real pleasure. Being based in Africa we appreciated their depth of knowledge, ideas and good connections in the world of PR, and they made everything seem possible.”
Juju Agg Manning, Head of Marketing at The Safari and Conservation Company
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“We are very privileged to work with Re: Agency these last few years. We have been doing some very smart innovative work, but are not always very good at telling our story. The team has helped us work out our external narrative with smart, and sensitive support. They always tell it straight, and have definitely helped us get our stories in to the innovation space.”
Lee Thomas, CEO of Dare
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“Raden was given the opportunity to enter the UK market last minute for holiday via Net A Porter/Mr Porter and Selfridges. With a very tight timeline, Re: Agency was able to secure meetings with top-tier journalists for the Raden team as well as place us in a myriad of holiday gift guides. Because of the excellent work from Re: Agency we built up a great amount of buzz over the holidays and exceeded our projected sales in the UK.”
Thomas Isen, Raden
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“Re: Agency organised a hugely successful press launch in the USA. With a network of influential contacts, we got detailed coverage in our target publications. Their contribution to the overall success of our business launch has been invaluable.”
Katherine Dawson, Head of Sales and Marketing at Bighorn
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“I have always been nervous of using PR. We don’t have a huge marketing budget and we get such a clear and measurable return from digital pay per click type channels. Diverting funds from the safe, but very limited online spend to PR needed a leap of faith. Having procrastinated and chickened out forever we finally went for it. We have now worked with the Re: Agency team for nearly a year and my only regret is not having appointed them 5 years ago. Not only have they helped us to understand our brand better, they have delivered exposure to us that we could not have afforded even if we had invested our total budget in advertorial. Re: Agency live, breath and love start-up and early stage businesses and add value way beyond their core role of getting good exposure. I knew results would not be as immediate as, say doubling our spend on Google or Facebook ads, but they came much bigger and much faster than I expected. Ideas and angles are generated by the team with us and for us on a weekly basis, the good ones are quickly refined, professionally executed and progress is clearly reported. A big thumbs up from Student Cribs!”
Charlie Vaughan-Lee, CEO of Student Cribs Limited
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“Re: Agency has been full of fresh energy from the start. They have worked consistently to represent us in a way that has been truthful, but have also not been afraid to show us new aspects that we had not considered. The team is dynamic, enthusiastic, conscientious and communicative and a pleasure to work with.”
Amanda Coarse, Nomad Tanzania
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“Re: Agency has been an extension of the Headspace family for several years. The partnership has been a key part of our success and we love working with them”
Rich Pierson, Co-founder of Headspace